Online Visibility and Credibility Services
Improving Your Online Visibility & Online Credibility So Prospective Customers Can Find You And Like What They See
Some businesses aren’t sure how to ask (or when). A few are too busy chasing customers and putting out fires to take them seriously. A few feel their business doesn’t depend on reviews (good or bad) to be successful.
Does the word solicit make you cringe? Since the days of the door to door salesmen, solicitation has become synonymous with an unwanted request. But soliciting an online review from a happy customer does not have to be a dirty transaction.
Is your Review Star Ratings all that you are aiming for? Your customers will dig deeper than that and so should you. What really makes for a great online review?
Customers are judgmental, help them with some amazing photos. In fact, we’re all judgmental, it’s scientifically proven. Contrary to popular belief, being judgmental is necessary. When customers look at your business they make a judgment call, automatically.
Over and over you’re bombarded with advice that tells you to get out there, go grovel and beg for that review. Your business needs it. So, suck it up and swallow your pride. If you’re like most people you hate it. And you know what? That’s a healthy response. You should hate grovelling because it’s the wrong way to ask for a review from a customer.
It’s frustrating isn’t it? You’ve exceeded your customer’s expectations. You’ve under-promised and over-delivered. Maybe you’ve taken a loss for them. Or you’ve pulled a series of all-nighters. You’ve gone above and beyond. When you talk to them, they’re full of praise. So why won’t they do it? Why won’t they write a review? Barriers. Barriers … Read more
